Terms and Conditions

Your Privacy

Hipheadwear is totally committed to protecting the privacy of our site visitors and customers. Hipheadwear respects the importance of privacy on the Internet. We will not disclose information about our customers to third parties.

Read our extensive privacy policy here.

 

Your Consent

We will not sell your name, address, e-mail address, credit card information or personal information to any third party.

 

Terms of Sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Hipheadwear retains the right to refuse any request made by you. If your order is accepted we will inform you by email. When placing an order you undertake that all details you provide to us are true and accurate, that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

 

Returns Policy

If the received headwear does not fit, isn't your style or damaged, you can return it to Hipheadwear within 14 working days. Either a refund or exchange is possible. Shipping costs are not refundable.

 

Cookie Policy

To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.

Read our extensive cookie policy here.

 

Our Contract

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you.

 

Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

 

Delivery

We aim to send out your product within 24 hours of receiving your payment. Hipheadwear cannot be held responsible for any issues with the postal service, including industrial action. Should you require guaranteed next day delivery or express services, please contact us for details.

 

This includes possible strike action and lost items. No claims for lost items can be made prior to 21 days from the date of sending.

 

Packaging

Packaging is of a good quality standard and all care is taken to ensure that all your goods arrive in top condition.

 

Colouring

Please take note that all the colours shown give the most accurate shade indication possible, but no computer can faithfully reproduce the exact shade.

 

Care

For best results, wash your Hipheadwear on a normal wash at 30 degrees. Do not iron. We cannot be held responsible for any damage caused during washing. All products are washable up to 30 degrees and do not tumble dry.

 

Complaints

We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments via our Contacts page in the first instance, providing your contact details.

 

Linking to this Website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

 

You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the homepage. We reserve the right to withdraw linking permission without notice.

 

Legal disclaimer for hyperlinks (cross-references) to a third-party website

Despite careful content verification, we are not responsible for the content of third-party sites. The owners of linked sites are exclusively responsible for their content.

 

Feedback

Any feedback is always welcome. We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied - we want you to return to the site and to recommend us to your friends and family. If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to contact Hipheadwear. You can contact us via our contact page, via email: contact@hipheadwear.co.uk

 

Thank you for shopping with us.